PADL

Terms of Service

Operated by SAEN ENTERPRISES INC.
Last Updated: August 12, 2026
Website: www.my-PADL.com | Contact: admin@wiredtech.us

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the PADL platform ("Platform"), a mobile and web-based application for the Pickleball community, operated by SAEN ENTERPRISES INC. ("Company", "we", "us", or "our").
By registering, accessing, or using the PADL platform in any capacity — whether as a Player or as a Facility — you agree to be bound by these Terms. If you do not agree, you must discontinue use of the platform immediately.
These Terms are organized into two parts: Part A governs the use of PADL by Players, and Part B governs the use of PADL by Facilities (businesses, venues, or operators managing courts and events through the web application).

2. Nature of the Platform

PADL operates as a technology platform connecting Pickleball players with facilities offering court reservations, event management, scheduling, and related services.
PADL is a technology intermediary — it does not own, operate, or manage any physical courts or facilities
Facilities remain independently responsible for their operations, court conditions, and service quality
PADL facilitates bookings and payments but is not a party to the agreement between a Player and a Facility

3. Accounts & Registration

All users must register for an account to access platform features
You agree to provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You agree to notify PADL immediately of any unauthorized use of your account
PADL reserves the right to suspend or terminate accounts that violate these Terms

4. Payments & Online Transactions

PADL facilitates online payments between Players and Facilities through integrated third-party payment processors
All payments are processed securely in accordance with applicable payment security standards
PADL does not store full payment card information on its servers
Transaction fees, if applicable, will be disclosed at the point of payment
Disputes regarding payments should be raised through the PADL platform or by contacting admin@wiredtech.us

PART A — PLAYERS

A1. Player Eligibility

Players must be at least 18 years of age to create an account and make bookings
By using PADL, you represent that you meet the eligibility requirements
PADL is not responsible for any misrepresentation of age or eligibility

A2. Court Reservations & Bookings

Players may search for available courts, view schedules, and make reservations through the PADL mobile application
Reservations are confirmed upon successful payment processing
Players are responsible for arriving on time for their reservations
Facilities may have their own rules of conduct that Players must follow — PADL is not responsible for enforcing facility-specific rules
Players agree to use facilities and courts in a respectful and responsible manner

A3. Cancellations & Refunds (Players)

Cancellation and refund policies are set by individual facilities and will be disclosed at the time of booking
PADL facilitates refunds in accordance with the applicable facility policy
Players who cancel outside the allowed window may not be entitled to a refund
PADL reserves the right to mediate disputes between Players and Facilities regarding cancellations

A4. Player Conduct

Players agree not to:
Make fraudulent bookings or misuse promotional offers
Engage in abusive, harassing, or disrespectful behavior toward facility staff, other players, or PADL representatives
Use the platform for any unlawful purpose
Attempt to manipulate reviews, ratings, or platform data
Violations may result in account suspension or permanent termination without refund.

A5. Player Ratings & Reviews

Players may be invited to rate and review facilities following a completed booking
Reviews must be honest, accurate, and based on genuine experiences
PADL reserves the right to remove reviews that violate platform guidelines

PART B — FACILITIES

B1. Facility Eligibility & Registration

Facilities must be legally registered businesses or organizations authorized to offer court-based services
Facilities must provide accurate business information, including name, address, operating hours, and contact details during registration
Facilities are solely responsible for ensuring their operations comply with all applicable local laws, business permits, and safety regulations

B2. Facility Responsibilities

The Facility agrees to:
Maintain accurate court availability, pricing, and scheduling information on the platform at all times
Honor all confirmed bookings made through PADL
Maintain court conditions that are safe, clean, and suitable for play
Provide clear and accurate cancellation and refund policies to be displayed to Players at time of booking
Respond to Player concerns and disputes in a timely and professional manner
Ensure staff are familiar with PADL platform operations and policies

B3. Platform Fees & Payouts

PADL may charge a platform service fee per completed booking, as agreed in the facility's registration or separate agreement with SAEN ENTERPRISES INC.
Facility payouts will be processed on a regular schedule as agreed between the Facility and PADL
PADL reserves the right to deduct applicable fees, refunds, and adjustments from facility payouts
Fee structures may be updated with no less than seven (7) days prior written notice to the Facility
Continued use of the platform after notice constitutes acceptance of updated fee structures

B4. Cancellations & Refunds (Facilities)

Facilities must publish a clear and fair cancellation policy on the PADL platform
Facilities must honor refund commitments made through the platform
Where a Facility cancels a confirmed booking, a full refund to the Player is required unless PADL agrees otherwise in writing
Excessive or unjustified cancellations may result in reduced platform visibility, suspension, or termination

B5. Facility Performance Standards

PADL monitors facility performance based on operational metrics including:
Booking fulfillment and cancellation rates
Player ratings and feedback
Response times to booking requests and Player inquiries
Accuracy of availability and pricing information
Performance data may be used by PADL to:
Prioritize facility ranking and visibility within the platform
Apply incentive measures or platform adjustments
Determine continued access to the platform

B6. Facility Conduct & Restrictions

Facilities agree not to:
Manipulate pricing, availability, or booking data on the platform
Direct Players to make bookings or payments outside of the PADL platform to circumvent platform fees
Engage in fraudulent, deceptive, or misleading practices
Misuse Player contact information provided through the platform
Violations may result in immediate suspension or permanent termination of facility access.

B7. Web Application Access

Facilities access PADL's management tools through a dedicated web application
Access credentials are provided to authorized facility administrators only
Facilities are responsible for the security of their web application login credentials
PADL reserves the right to update, modify, or discontinue web application features with reasonable notice
GENERAL TERMS

5. Data Privacy

All personal data collected through the PADL platform is handled in accordance with our Privacy Policy and the Data Privacy Act of 2012 (RA 10173). By using the platform, you consent to the collection and use of your data as described in the Privacy Policy, available at www.my-PADL.com.

6. Limitation of Liability

PADL and SAEN ENTERPRISES INC. shall not be liable for:
Injuries, accidents, or property damage occurring at any facility
Disputes between Players and Facilities regarding booking quality, refunds, or conduct
Losses arising from system interruptions, downtime, or technical issues beyond reasonable control
Losses arising from unauthorized access to accounts due to failure to secure login credentials
To the maximum extent permitted by applicable law, PADL's total liability to any user shall not exceed the total amount paid by that user to PADL in the three (3) months preceding the claim.

7. Intellectual Property

All content, trademarks, logos, and technology comprising the PADL platform are owned by or licensed to SAEN ENTERPRISES INC.
Users may not reproduce, distribute, or create derivative works from PADL content without written permission
User-generated content (reviews, profile photos) remains the property of the user, but you grant PADL a non-exclusive license to display such content on the platform

8. Termination

PADL reserves the right to suspend or terminate any account for breach of these Terms, fraudulent activity, or behavior harmful to the platform or its users
Users may close their accounts at any time by contacting admin@wiredtech.us
Upon termination, outstanding financial obligations (fees, refunds, adjustments) remain enforceable

9. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising from or related to these Terms shall first be addressed through good faith negotiation. If unresolved, disputes shall be submitted to the appropriate courts of the Philippines.

10. Amendments

PADL reserves the right to update these Terms at any time. Material changes will be communicated through the platform or by email with at least seven (7) days notice. Continued use of the platform following the effective date of any update constitutes acceptance of the revised Terms.

11. Contact & Support

For questions, concerns, or support:
Platform: PADL — Operated by SAEN ENTERPRISES INC.
Email: admin@wiredtech.us
Website: www.my-PADL.com
By using the PADL platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.
SAEN ENTERPRISES INC. — PADL Platform — Effective: August 12, 2026